Customer Testimonials
I had the chance to work with Allison Wyatt at Stew Hansen Hyundai, and I was genuinely very impressed by her service, attitude and responsiveness. She was a great listener, incredibly helpful and accommodated my every need as a buyer. Even though I wasn’t able to move forward with Allison, I’m so grateful for her time, service & attentiveness. I would highly recommend anyone looking for a vehicle to work with Allison. Thank you so much for everything!
Gonna leave a four star for now. Might change to 5 stars when I'm ready buy. Went in for a simple test drive. Nathan was fantastic, provided all the information about the car I was looking at, and answered all of my questions. He also didn't try to force a sale and understood that I was still in my research phase which I greatly appreciate. Overall, I had a great first impression.
Marcus McQueen was awesome! 5 stars for professionalism and personality! Definitely calling him when I buy my next vehicle! I also had a great experience with the finance manager. He was knowledgeable and easy to talk to. Overall the only thing that sucked was the temperature in the dealership but that has nothing to do with their services! It was a VERY hot day and the whole place is floor to ceiling windows. Maybe they should invest in some shades or vinyl wraps for windows to block the sun rays! We will definitely be back for our next purchase!
ASK FOR DAVID WICKS!- I had an exceptional experience buying a car with David. Honestly the best experience I’ve ever had buying a car. He was kind, transparent, and we had great conversation along the way. There are no sneaky sales antics with him.
Great place to buy a car. Good value for the price. Just avoid their service department if you value your time as they are extremely slow.
I appreciate the ease of booking and the shuttle service.
Called about the 2023 Subaru Forester we saw on the website and by the time we were at the lot it was up front waiting for us. After a brief test drive it was a done deal! Very happy with the service Mavis provided & the gentleman in finance helped get the final paperwork done!
The process was easy! I started it all online, then had to go in and test drive and do paperwork. Kylia was great to work!
Great experience purchasing my new hybrid SUV! Kylah was fantastic throughout the process—she provided prompt communication, helpful follow-ups, and knowledgeable guidance while helping me compare different models. Happy with my purchase!
First off, I want to mention that buying a car has never really been a good experience for me as a single female. Stew Hansen changed this for me. Even though I was a bit hesitant on the whole process due to poor prior experiences I’ve had, Stew Hansen exceeded my expectations. I’ve been patiently waiting for this vehicle to come into my life since my car accident a year and a half ago. Pricing was more than fair. There was a minor issue with the vehicle after buying and they were quick to take it back to ... Read More Google - Jun 10, 2026
I brought my vehicle in for service, and initially things did not go very smoothly. But Jake and Steve took responsibility immediately when I pointed out the issues and did whatever they could to alleviate the problems. You can learn a lot about a business by how they react when something doesn't go quite right, and these guys nailed it.
I will share my experience with everyone, not disappointed at all.
Staff was friendly, professional, and very time conscious. I would definitely recommend for service needs.
Very organized and professional! Very nice facilities good prices.
The recall service itself was stellar but the setting up the appointment was not. I stayed at the dealership and when they did get to the SUV the recall service took only minutes.
Easy appointment set up, got me in and out quickly and everyone was polite.
I did like our experience overall. The oil change and tire rotation was very quick. Also the free car wash they add in is a plus. Our service was from the perks given on a new car purchase, so I can say this time the price was free (or should I say that it was prepaid for in the new car purchase?).
Now for the bad . . . the dealership used to vacuum cars out when they were brought in for service. I miss that they have done away with that. Also they used to give a written report with the actual ... Read More Google - Jun 3, 2026
Great service. Thank you
Connor was great to work with.
Recently had an oil change and routine maintenance for my vehicle. Everything went well. Service advisor was friendly and listened to what was needed. I scheduled my appointment through the website which was extremely easy.
Kylah provided an excellent experience! Love my Sonata
Very good customer service for the sales man and co workers.
My daughter and I have each purchased a new car from our Salesperson Alison. Elvis, Stephanie and Steve (Sales, Finance and GM) round out a fabulous team at Stew Hansen. I have purchased many cars over the years and Stew Hansen beats the 4+ dealerships I have dealt with in the past. I believe the vehicles could almost sell themselves but having a team behind one of your major lifetime purchases that is working for you like they do, is a HUGE bonus.
Did radiator repair and 3 recalls. All under warranty. Great guys in the repair department. Thanks.
New system and Process is SO much better. Quick check in, great follow up on progress and best of all faster completion.
The shop is always efficient and timely in diagnosing and repairing any issues. The techs are knowledgeable and friendly, and I’ve always enjoyed positive outcomes!!
Caring, attentive staff
Well I won't share all the details, bought 2 cars in the last 4 months Josh Knudson sold us the first car. He also sold my daughter a car 2 weeks prior. He was helpful at showing me all the options of vehicles as I didn't really know what I wanted or exactly what I was prepared to spend. Showed me many options available and features. Bought a 2025 Tucson SEL convenience. Daughter bought a Chevy Traverse. We were both happy with the vehicles and experience. Bought my 2nd vehicle with Noah Kladivo who was exceptional !!! He spent quite a bit of ... Read More Google - May 24, 2026
Noah was an excellent salesman and told us so much of the things the Tucson can do
Stew Hansen facilities were clean, comfortable, and they had plenty of staff on hand to respond to customers in a timely manner. They have a diverse inventory of quality vehicles with competitive pricing. Salesman Nick Renda was courteous, extremely helpful, efficient, knowledgeable, and responsive.
Great service
Excellent customer service. Marcus is THE BEST!
New computer system caused abnormal issues to this service appointment resulting in overnight delay for oil change. They provided loaner car so that I wasn't further inconvenienced which was appreciated. The car was supposed to be washed as part of the oil change and it was not. They did wash it upon request though. Staff was friendly and helpful. They used to vacuum the floorboards, but it does not seem like they provide that service anymore.
Great experience at Stew Hansen Hyundai dealership. Salesman was kind knowledgeable and took time to answer all my questions.
This Hyundai was very pleasant to deal with compared to different ones in the past.
Great experience very helpful.
Marcus is a great guy and salesman! Not to mentioned the style!!! He is “stylin’ and profiling’!” Take care of that guy, he’s good!!!
If I could, I would give the business an unlimited number of stars. The sales team, especially Noah, was incredibly helpful and friendly throughout our car-buying experience. They went above and beyond to ensure we had a pleasant and hassle-free time. Noah had the car ready when we arrived, which was a huge relief. I highly recommend this dealership, even if you’re just browsing. They’re always willing to help and make sure you feel comfortable and valued.
Every time I’m here I have a great experience and they do good work. Have had issues with being followed up with from advisors on outstanding issues needing to get my car in for additional work. Overall positive experiences.
Quick to reach out for details of the problem and we’re very communicative through the whole process. Highly transparent of parts needed and timelines.
We had an oil change and tires rotated.
no problem on vehicle intake. repairs were completed timely and we were duly notified. The problem occurred when we returned to pick up the vehicle and had no idea where to go to indicate that we were ready to pick it up. there's no signage or other indications where customers are informed where to go for various functions. this was already reported on a prior review, and I'm responding to this review to indicate negatively about repeatedly being asked to provide reviews for the same service visit.
Attentive staff, efficient technicians
Service and support were great!
Everyone was very helpful and explained all that needed to be done
Thank you for the new back brakes and excellent customer service
The sales man and financial person were both very helpful fully and made things very simple and fast
Always great service! Friendly, clean atmosphere and reliable.
Good reception. Someone came out to meet us in the lot. Car was exactly what we were looking for and after a test drive we agreed to buy it. Traded our pickup and paperwork payment all said and done in about an hour. Quick clean transaction out the door and on the road. Would certainly do business again.
This is a heartfelt thank you to service tech Coleen Carper. We had bought our Palisade from an out of state mobility dealer, and had it transported here, and we had some questions. Coleen was very helpful. She listened (and she BELIEVED ME about the strange noise that disappeared before we drove into the dealership). She made suggestions, worked with us through two visits, and today the problem was solved. We were very impressed and grateful. Thanks, Coleen!
I took my vehicle in for routine oil change and a couple recalls. I was advised when scheduling that it would take approximately 1.5 hours. There was an additional recall on the seatbelts but at the time of scheduling they didn’t know if they’d have the parts to fix it at this appointment. I drive approximately 140 miles round trip for their service, and was told that if the parts come in that they aren’t allowed to hold one back to be installed for me. That policy would’ve been nice to know before purchasing a new vehicle from ... Read More Google - May 7, 2026
From the first phone call I received from Alison to the last. The professionalism and honesty and understanding of what I was looking for was excellent no pressure to buy. They made feel comfortable and welcomed. Alison, Khayla and Emily you ladies are the best. Thank you so much I love my new car.
I always get great service at Stew Hansen, everyone is so friendly and professional.
Great staff! Alison was amazing.
From the minute I walked in the door, I was treated with kindness. Everyone I encountered was polite. My wait in the waiting area was very comfortable. Matthew, my service man, communicated with me several times during my wait. THANK YOU! I'm not sure on the pricing question. This was something my husband always took care of. He recently passed of cancer. I'm trusting that I'm with good, honest, caring people helping me now. 😊
It was free so I don’t know what the price would have been
Nathan is a very knowledgeable guy. Helped a lot. I like the car
Service completed quickly and professionally. I have to thank Ben for the fantastic customer service.
Great experience with their Collision Center on the install of running boards on new Palisade. Problem with new Palisade Recall costing us 3 days on possession of new vehicle.
I worked with Matt in the Used sales department to purchase a 2021 BMW. This was my 10 car buying experience and was easily my best one. No games, not a lot of back-and-forth just crunching numbers to make them work for me. They gave me a fair trade and once I chose the car I wanted out of there In about an hour. I will definitely be going back.
We recently purchased a Nissan Leaf from Stew Hansen Hyundai used car dealership. After purchasing we noticed an issue and they immediately took the car back to fix it, despite us already having signed for it. We had also driven from Kansas City (2.5hrs) to get there originally. Elvis Islamovic was absolutely AMAZING! Not only did he continue to communicate with us after his working hours but he also took the time to charge and drive the car to us while on his way to Kansas City. He went out of his way to help us! He was so kind ... Read More DealerRater - Feb 17, 2026
A big thank you to Tristen VanderHeiden for ensuring another excellent car buying experience at Stew Hansen Hyundai! I’ve leased two vehicles from this dealership and decided to buy this time around. He was very quick to reply to my first inquiry about a car I was interested in and that was consistent throughout the couple weeks I took to decide what model I wanted to buy. It’s a big decision and I never felt pressured to rush into anything. Thank you also to Chris Weyer for speaking with me and answering my questions. When I finally found ... Read More DealerRater - Feb 6, 2024
We had an excellent experience in purchasing our 2023 Santa Fe from Stew Hansen Hyundai. Matt, Drew & Tanner made everything easy. Since we live over 5 hours away we needed to get all the details buttoned down before we made the trip to DesMoines to purchase the car. The team was great to work with and made the whole transaction including our trade in almost effortless. We were in and out of the dealership rapidly so we could begin our drive south back to SE Kansas. Based on our experience, I unreservedly recommend this dealership. Everything was handled professionally. Car dealers ... Read More DealerRater - Dec 11, 2023
I couldn’t be happier with Drew, Tristen and Team at Stew Hansen. I bought the vehicle I wanted and they handled the transaction professionally and with an unexpected level of courtesy. You have my business going forward and I’ll send all my friends and family your way. Great Job!!!