Customer Testimonials
Stew Gansen is the only place I will use to service my vehicle! Great staff..great service..everything is perfectly done. They also wash your car while you wait!
Oil change and soft ware update
**5 Stars – One of the Easiest Car-Buying Experiences Ever!**
After a terrible accident totaled their previous vehicle, my daughter and her family found themselves needing a new car. Unfortunately, they were having a hard time finding a dealership close to home that they felt they could trust. Somehow, they came across Stew Hansen Hyundai, and what started as a stressful situation turned into one of the easiest car purchases I've ever been involved in.
I worked with Matt, and we handled virtually everything over the phone and electronically while my daughter's family made the four-hour drive to the dealership. ... Read More Google - Nov 7, 2026
All went well!
Very friendly and convenient experience!!! Would definitely recommend this business.
Great experience!
Great quick service
Personally and helpful
2 things not the dealerships fault. I scheduling it for oil change, tires rotated and a recall to be worked on. All the call scheduling go thru a call center not them. I was book wrong place first and then the recall wasn't on the books. I took a day off to do all this and was told that they didnt know about the recall. Lost a day of pay. If you need booking a date call straight to Stew Hansen. Other then that it was great!!
Samuel was great! Kept me informed of where they were at in the process.
I worked with Jeremy in the Service Department and he was the best! He made sure I understood what was being done to my car and handled my concerns professionally and with care. Great Service makes a Great Dealership!
Routine annual service performed while I waited. Everyone was efficient and courteous
Speedy service and kind people! They do an excellent job!
Euan Kilbride was excellent. He was very friendly and made searching for a car stress free. He was knowledgeable about the various vehicles and genuinely was seeking to find a good vehicle for me instead of trying to pressure me into a sale.
Nice work
Mike Coons, sales manager and Christina Cinto, sales consultant were both great to work with on the purchase of our new 2027 Hyundai Palisade. Thanks so much.
Generally a good experience. They got me in and out quickly which was nice. Two general observations that weren’t that great: When I came in there were like 4 service advisors who were slouched over looking at their phone and no one said anything”Can I help you” or “Checking in”. They were borderline rude. Second, there was no place for me to really work. I had to take time out of the middle of my day to get this done and there was really no good place for me to set up. Other Hyundai dealers I’ve been to ... Read More Google - Oct 20, 2026
Dropped off car the evening before my scheduled appointment and they had my car done yet that night so it was available for pickup in the morning. Couldn't ask for more efficient service!
The service was done properly and timely. Met the GM, who is a true gentleman and customer centric.
Though it was difficult to call in to this location - after I got my appointment on line and dropped my car off they stayed in great contact with me - addressed all my concerns explained things to me - and I could not have had a better experience getting my car fixed! Thank you so much to all the folks who worked with me!
Very professional
This is not a review, but I found a piece of the original paperwork for my 1978 cutlass. It was delivered to you all before the relocation when it used to be Holmes Oldsmobile Co., Inc on Sixth. I started the restoration recently and found it. This place has transitioned and been around a long time. That's good to hear
After more than 20 years of being a loyal Honda fan, I was so impressed with my experience that I switched to Hyundai. Our salesperson, Marcus, was a joy to talk to—really fun and friendly. Michael, the sales manager, was open about the numbers right away and made everything easy. I’ll definitely keep recommending my visit and sending friends and family here.
Kylah Hawkins was extremely informative, professional, and dedicated in finding a vehicle that suited me & my needs. You will not regret working with her!
Let’s just say the BMW I purchased from Stew Hansen had a few mechanical issues that I pointed out after the purchase. After some back and forth, Steve Amos stepped up and made sure everything was handled the right way.
Steve took the car back, had his mechanics thoroughly look into the issues, ordered the necessary parts, and made sure everything was fixed properly and that the vehicle was safe for me and my family. While they had my BMW, he even went out of his way to provide me with another vehicle to use so I wasn’t ... Read More Google - Sep 30, 2026
Working with Marcus McQueen was a great experience!
Jess was so great to work with! If you are looking for new or used car, ask for her! She was knowledgeable, helpful and answered all my questions - no pressure - just great service!
We were traveling and coming from Texas...we didn't have much rain this year. Discovered on our trip the need for new windshield wipers. The team at Stew Hansen's were understanding our needs and we were so please to only be there a short time. Colleen C. made sure we had what was needed. Hector P. Popped our new wipers and we were back on the road. I wish I had the name of the young man who checked our tires for the low light. We were very pleased and impressed with the service team.
I had the chance to work with Allison Wyatt at Stew Hansen Hyundai, and I was genuinely very impressed by her service, attitude and responsiveness. She was a great listener, incredibly helpful and accommodated my every need as a buyer. Even though I wasn’t able to move forward with Allison, I’m so grateful for her time, service & attentiveness. I would highly recommend anyone looking for a vehicle to work with Allison. Thank you so much for everything!
We recently purchased a Nissan Leaf from Stew Hansen Hyundai used car dealership. After purchasing we noticed an issue and they immediately took the car back to fix it, despite us already having signed for it. We had also driven from Kansas City (2.5hrs) to get there originally. Elvis Islamovic was absolutely AMAZING! Not only did he continue to communicate with us after his working hours but he also took the time to charge and drive the car to us while on his way to Kansas City. He went out of his way to help us! He was so kind ... Read More DealerRater - Feb 17, 2026
A big thank you to Tristen VanderHeiden for ensuring another excellent car buying experience at Stew Hansen Hyundai! I’ve leased two vehicles from this dealership and decided to buy this time around. He was very quick to reply to my first inquiry about a car I was interested in and that was consistent throughout the couple weeks I took to decide what model I wanted to buy. It’s a big decision and I never felt pressured to rush into anything. Thank you also to Chris Weyer for speaking with me and answering my questions. When I finally found ... Read More DealerRater - Feb 6, 2024
We had an excellent experience in purchasing our 2023 Santa Fe from Stew Hansen Hyundai. Matt, Drew & Tanner made everything easy. Since we live over 5 hours away we needed to get all the details buttoned down before we made the trip to DesMoines to purchase the car. The team was great to work with and made the whole transaction including our trade in almost effortless. We were in and out of the dealership rapidly so we could begin our drive south back to SE Kansas. Based on our experience, I unreservedly recommend this dealership. Everything was handled professionally. Car dealers ... Read More DealerRater - Dec 11, 2023
I couldn’t be happier with Drew, Tristen and Team at Stew Hansen. I bought the vehicle I wanted and they handled the transaction professionally and with an unexpected level of courtesy. You have my business going forward and I’ll send all my friends and family your way. Great Job!!!
I contacted my Sales Person today about the issue with my Tucson, they came and picked up my car had it fixed and back to me by 4:45. Thanks Izzo Bahic for the great service . .
Manny and the whole staff were top notch. Zero Pressure, No Fast Talking, If you are reading this and have had a negative experience in the past. PLEASE give Stew Hansen Hyundai another chance. They will Earn Your Business and more importantly your Trust. Love my new to me Cherokee Trail-Hawk
I worked with Tristen and they went above and beyond my expectations. Any questions or issues I had regarding the car he answered promptly and pushed to make sure I was 100% happy with my new car.
Jeremy was great to work with! He went above and beyond what I would expect of a salesperson. I wanted a black Palisade and he helped me put one on hold and was great about getting me updates about when it would be in. With having two kiddos he even delivered my car to me at my house so I did not have to drag them to the dealership. Even after the sale was complete, he's been great at answering questions and helping me figure anything out I might need to do! I would recommend Jeremy to anyone looking ... Read More DealerRater - Sep 27, 2022
Working with Izzo was very easy. He offered good advice and was very accommodating and provided good information on cost, timing, fees and financing options. The car we wanted was not available right away, so we pre-ordered it, and it arrived sooner than expected. Very happy with overall experience.
Ramo was affable and clarified all the doubts I had regarding the car. He regularly stayed in touch with me and explained every small detail in a very elaborate manner. I am delighted to buy my first car and I am really grateful to Ramos for helping me make the right choice.
I had a great experience working with Ramo at the dealership. He was ready to answer any questions and was excited to help me purchase my car!
Nice dealership. Chris Weyer very helpful. Found us an awesome Tucson with all the features we wanted.
Sorry I didn't write this Sooner John was our salesman when we bought our 2021 Acadia Denali he was so professional and helpful, we really appreciated all his help Thanks a mil John
Look, I walked around 5 different dealerships in a day, did my own due diligence on researching not only vehicles, but warranties and value for money.
This is the third hyundai I've bought from this dealership, and the first since they changed to Stew Hansen's. Not only was my experience excellent, since I was a slam dunk, the salesman still forced me to take a test drive prior to purchase even though I said it was over already(I'm buying, here is the Vin, I'm showing up to drive it off the lot).
He knew the sale ... Read More DealerRater - Dec 11, 2021
Stephanie was great to work with. She made sure that my service was completed in a timely manner and kept me upraised on the status throughout. I will definitely request her as my advisor for future visits.
Every time I get service I am super excited to get Stephanie Thurn as my service advisor. She is always a pleasure to work with and is very helpful from start to finish. She takes the extra steps to make sure everything is completed, even sometimes going outside of what appears to be her job responsibilities to ensure a high quality transaction, and always does it with a smile and great disposition. Most people dread taking their car in for service, but Stephanie always makes it a positive experience and I drive away smiling. Keep up the great work!
So helpful and energetic! I could tell he really wanted to get me a car that I would love, and he put so much work into helping me find one. He went above and beyond to make sure I was happy throughout the whole process and I am so glad he helped me.
Stephanie was great to work with! She is very knowledgeable, helpful, and friendly! She kept me informed and promptly answered any concerns and questions I had.
I have purchased my 3rd vehicle with Izzo and he has been Amazing each and every time. He is very patient and listens to you when looking to purchase. But most importantly he helps after he makes the sale. I will definitely be coming back for my 4th car when that time comes!
We took our 2016 Sonata Limited into Stew's for an oil & filter change and tire rotation. Alyssa was my service writer and she handled the check-in with ease and was pleasant to work with. There was a slight issue with the tire rotation and I reached out to Alyssa and Troy (Service Manager), and the issue was resolved quickly and to my 100% satisfaction. They did things right! Thanks, Troy & Alyssa and the entire Stew Hansen's Team. Give them a try!!
He was amazing and very helpful while talking via text to the time he help me get my car. He took in consideration of what I wanted and my limit for payment.
Their sales person, Izzo Bahic, contacted every time a Hyundai Ionic became available until I found the one I wanted. He was patient, professional, and when we finally met in person, a truly wonderful and caring man. He made my buying experience painless. I'm impressed with this dealership overall - great selection, they were willing to negotiate, and worked with me to solve the problems setting up the BlueLink connection to my car. This is where I'll go for my next car if I continue to buy a Hyundai!
Great to work with and a great price. Matt Conrad, you did a great job, you made the car buying very smooth. Thanks to all.
Nathan and staff served us well in the purchase of 2 new Tucsons. Very good job. Extremely knowledge and honest. . Mr./Mrs. G. E. Smith. Waukee
Tim Atkinson in the finance department is very knowledgeable and got my family and I in and out quickly! I completed my application online over night and he had me financed early the next morning.
Very helpful and friendly employees Excellent service with car ready when promised Minimal wait time Nice waiting area Thank you for taking care of my 4 cars NICK 5stars
People here are friendly and knowledgeable. Ramo made my purchasing process quick and easy. Stew Hansen offers many great services. They also take great care of my car.
At first, I went to the cashier’s desk looking to set up an appointment because I was overdue for an oil change. Though the scheduling was out until 8th, Belmina and Nick worked together and were able to get me in. It was pretty late in the evening, around 3:30 so I was shocked they got me in and out with my oil change quick and fast. Would recommend Stew Hansen’s service to everyone. Especially these two, they were kind and efficient
My husband and I have purchased three vehicles from this dealership. Matt has worked personally on all three. He is very knowledgeable, enthusiastic, helpful and takes time to make the car buying experience personable. Jacob was the sales person for the last vehicle we purchased and he was very helpful and answered all questions. We feel like these two staff members go over and beyond to be helpful and available with anything we needed. We look forward to our next purchase with this dealership
I recently turned in a leased vehicle and leased a new Hyundai. Nate was super easy to work with. The whole process from the test drive to signing the financing paperwork with Luis was smooth and relaxing. Nate didn't try to up-sell me, in fact after asking me a few questions about what I needed in a vehicle, he actually recommended a base model. Integrity right there. I will be a repeat customer.
I just recently bought a car and something went wrong with it, yes I was upset, but Matt Young and Belmina Medanovic took care of my wife and I and placed us in a loaner vehicle while our vehicle was getting repairs. Always great to see employees turn bad situations into good ones, amazing customer satisfaction.
Had a great experience purchasing used auto from Ramo Smajlovic and Tim Atkinson. They and their team were very helpful and professional during and post sale.
It was great experience driving with the shuttle driver Don long Accidently i dropped some money in his car and it was to my surprise that Don came all the way to give my money back I salute his honesty and effort
Great overall customer service. Knowledgeable, answered all the questions I had and was able to provide more info on top of that! Went out of her way to make sure everything I needed was taken care of.
Aundrea was absolutely wonderful she made the process of getting approved into a car I love with ease and extremely low effort on my side I had been looking for months and she told me she would put me in just want I need and she did. The entire process was seemless with me providing majority of the info I needed to get approved while I was working and I was approved before my lunch came in after work signed some forms and was on my way stew Hansen is hands down the best dealership I’ve ever worked with ... Read More DealerRater - May 10, 2019
Great service! Fun environment. Salesperson is awesome and very friendly. Very knowledgeable and really makes you feel like A person and not just some other number.
I recently had the pleasure of working with Aundrea for the purchase of a car for my daughter. She was an absolute joy to work with and helped us every step of the way from locating the car right up through the purchase and beyond. I even carry one of her business cards now, in case a friend is in the market 🙂 Thank you, Stew Hansen for employing such great people!
Aundrea was especially helpful in every way. It was easy to work with her and she answered every question and concern thoroughly. I will recommend Stew Hansen Hyundai because of her excellent assistance.
Experience was excellent. I will definitely return for future purchases. Staff was friendly and helpful. Very satisfied with my purchase and the process from start to finish.
I gave Stephanie Thurn 5 stars because she was very helpful for my first time there. She made sure to tell me it was done and there was some things that needed attention. She even called where I bought the car to make sure the spark plugs had or hadn;t been replaced. I went ahead and told her to change them. After we left she heard back from the dealer ship were I bought the car callled back and said no they didn’t change them. She didn’t have to do that ,that is why I rated her with 5 ... Read More DealerRater - Mar 9, 2019
I've always been impressed with the competence and friendliness of my service advisor - Stephanie Thurn. When my vehicle is in for service, she listens patiently to my vehicle concerns and if I have questions, she has enough knowledge to respond. And if she doesn't know something, she admits it and enlists other sources to get the answer. She is always pleasant and easy to work with. Nice job Stephanie!! Thank you! (I do with Stew Hansen would get a touchless car wash...)
Didn’t appear to be that busy at the time of service yet took longer than I believe it should have Lots of conversations as I waited in showroom
I needed an oil change and some recalls taken care of on my Hyundai Sonata. I worked with Nick McDonald in the service department. He set up my initial appointment and he was the person I dropped my car off with. He estimated it would take about 3-4 hours to complete all of the work I needed to have done. I was surprised to receive a phone call about two hours later telling me my car recalls and an oil change were completed. Nice! Nick said the recalls took less time than anticipated because there were no issues. The shuttle ... Read More DealerRater - Jan 30, 2019
Alex was an amazing help at Stew Hansen Hyundai. He is friendly, personable, and a great salesperson. I would definitely recommend that anyone go see Alex if they are in the market for a new car.
This is my third Hyundai from the same dealership. They treat you right and get you moving. A great staff to work with. They are always up to date. Would recommend to anyone I run into.
Had a great experience with the knowledgeable sales and finance people. Friendly, staff and nice clean showroom. I keep coming back to Hyundai for my new cars.
Since moving to Des Moines from Boston last year, we have been using Stew Hansen Hyundai for service on our three Hyundais. They have provided excellent, attentive service everytime.
I have purchased 2 cars now from Stew Hanson's and both times i was not let down. They have an excellent staff. They also service my vehicles as well and have never had any issues there either.
They were able to take care of my problem within a short time, Had to keep my car over night and provided me a loaner. Great!
The service advisers have always been good but Stephanie T. was exceptional. Super friendly and helpful and fully informed of work needed and a pending recall I did not know about.
Excellent communication from service advisor. Repairs done correctly. Everything that I asked for was completed. Car was ready when promised. Would use again. Will recommend.
Great customer service, timely, re-calls to my Santa Fe completed ahead of time. Very courteous service man Devin Patterson! Devin gave me a list of maintenance for my Santa Fe to keep it running well, Thank you.
Both Izzo and Dale made the process of replacing my car easier than I thought it could be. They have promised to assist me with the paperwork for the Gap Insurance as well. They treated me with kindness and respect.